E-Business Suite R12.2 Upgrade Training & R12.2 Consulting

Remote Services

TruTek's Remote Services can help with...

Critical System Upgrades
Extra Coverage for DBAs
Temporary DBA Support

TruTek can monitor your Oracle, SQL Server and Open Source systems 24X7. Monitoring includes your:

applications
database
application server
URL
listeners
logs
network
machine state
operating system

TruTek fixes your problems and mentors your staff.

TruTek's Remote Services include: backup and recovery, performance tuning, technical support, mentoring, database design and configuration, database health audit, security audits; monitoring, sizing and capacity planning, projects, upgrades, interfaces and customizations.

Monitoring

Business and enterprise class server systems, Oracle or Open Source, need comprehensive monitoring solutions to ensure maximal uptime and performance. We will custom-tailor existing Open Source monitoring software to the needs of your applications and infrastructure --- and provide professional monitoring and incident response services as well. While many powerful proprietary monitoring frameworks exist, they lack the flexibility that Open Source solutions have to fit precisely into your system. Monitoring services may include:

24x7 Monitoring Software
Alerts of potential outages to critical services
Custom-tailored monitoring and reporting solutions
TruTek on-call monitoring and incident response  

TruTek's Remote Service is the cost-effective alternative to employing full-time resources. Remote support allows you to cut your overhead and improve quality. Remote Support provides access to some of the most experienced DBAs, Application DBAs and Functional Experts in the country. Proactive scripts and tools help prevent potential problems. With remote support you receive access to our 18x7 help desk.